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National Survey Trends in Telehealth Use in 2021: Disparities in Utilization and Audio vs. Video Services

Publication Date
Authors
Madjid Karimi, Euny C. Lee, Sara J. Couture, Aldren Gonzales, Violanda Grigorescu, Scott R. Smith, Nancy De Lew, and Benjamin D. Sommers

Telehealth services expanded rapidly during the COVID-19 pandemic. Using data from the Census Bureau’s Household Pulse Survey (HPS) in 2021, this Issue Brief analyzes national trends in telehealth utilization across all payers and examines how use of video-enabled vs. audio-only telehealth services differ across patient populations. The study finds notable disparities by race, ethnicity, income, age, and insurance status in access to video-enabled telehealth.

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Files
HPS Analysis of Telehealth Use in 2021 (pdf, 593.48 KB)
Topics
Access to Services & Benefits | Care & Service Delivery Settings | Prevention | Telehealth & Virtual Service Delivery | Data | Data Sources & Measurement | Survey Data | Chronic Conditions & Illnesses | Health Policy
Product Type
ASPE Issue Brief