Based on interviews with 12 individuals with experience designing, providing, and receiving training and technical assistance (TA), this brief outlines six elements necessary for creating engaging training and TA, summarizes how designers and providers might measure recipients’ engagement, and presents concrete strategies for providers to make training and TA engaging.
Division of Family and Community Policy
The Division of Family and Community Policy focuses on policies affecting various low-income populations. This includes policy development around major initiatives such as homelessness and reentry. It also includes conducting and coordinating analysis, research, and evaluation on the safety net, economic mobility and opportunity, welfare-to-work issues, strengthening families and responsible fatherhood, child support enforcement, and domestic violence. Other key priorities include place-based initiatives, the role of social capital in human services, human trafficking, benefits coordination.
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Developing Equitable Training and Technical Assistance
Based on interviews with 12 individuals with experience designing, providing, and receiving training and technical assistance (TA), this two page document summarizes four questions and related strategies for training and TA designers to consider to improve the likelihood that training and TA will engage potential recipients and their communities equitably.
Research Brief
The Impact of the First Year of the COVID-19 Pandemic and Recession on Families With Low Incomes
The COVID-19 crisis has disparately harmed low-income households. Across the United States, systemic inequalities in employment, wage-earning, health, and well-being have been strained for sub-populations facing poverty or near-poverty conditions.
Research Brief
Equity Considerations for Delivering Human Services Virtually
Virtual human services delivery has the potential to improve long-standing disparities in service access and outcomes. This brief highlights emerging lessons from the field, identifying considerations for programs to advance equity across all elements of service delivery.
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